YOUR DATA, YOUR CHOICE

Privacy policy.

How Apna City may handle information when you use the app and website.

Last updated: 9 October 2026Applies to: Apna City
Publication checklist: Review this policy against the production app, enabled SDKs, analytics and advertising settings, backend retention rules, and applicable law before treating it as final.

1. Overview

This Privacy Policy explains how Apna City (the “App”), operated by Organix-IT (“we”, “us”, or “our”), handles information when you use the app or related website. It describes the types of information that may be processed, the reasons for processing, and the choices available to you.

Apna City is a local discovery service for nearby stores, products, and offers. Our practices must match the features you use and the permissions you grant.

2. Information we handle

  • Account and profile information: details you provide when registering or signing in, such as your name, phone number, email address, and account credentials, depending on the fields enabled in the app.
  • Location information: approximate or precise device coordinates and location accuracy when you grant location permission and use nearby discovery features. The app may also use a derived city or area to show relevant results.
  • Business and content information: searches, selected categories, viewed listings, and information you submit to a business or offer feature.
  • Device and notification information: technical information needed to operate the app and, if notifications are enabled, a push-notification token used to deliver notifications.
  • Support and request information: information you provide when contacting us, reporting a problem, or requesting account deletion.

We do not intend to collect information that is unnecessary for the service. The precise data fields collected may vary by app version and the features you choose to use.

3. How information is used

Information may be used to create and secure accounts; display nearby businesses, products, and offers; resolve a device location to a city or area; deliver notifications you have enabled; maintain service reliability; respond to support requests; prevent abuse; and meet legal obligations.

4. Location permissions and control

Apna City may request foreground device location to show local stores and relevant results. Location access should occur only with your device permission and in connection with app functionality. You can deny or revoke permission through your device settings; nearby results may then be unavailable or less accurate. This policy does not promise continuous or background tracking.

Where coordinates are sent to our server to resolve nearby results, they may be processed by the server for that request. The exact duration for which any location-related records are retained must be confirmed against the production system before publication.

5. When information may be shared

We may process information through service providers that help operate the app, such as hosting, database, and push-notification infrastructure providers (including Firebase if enabled in the production build). Information may also be disclosed where required by law, to protect users or the service, or as part of a business transfer subject to appropriate safeguards.

We do not state that data is shared with a particular provider unless that provider is actually enabled in the released app. We do not sell personal information as a business practice. Before launch, verify all SDKs, map services, analytics, advertising integrations, and their data practices.

6. Security and retention

We use reasonable technical and organisational measures intended to protect information, including access controls and secure transport where configured. No method of transmission or storage is completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Specific retention periods for account records, business content, notification tokens, logs, backups, and legally required records should be documented by Organix-IT before publication.

7. Your choices and rights

You can manage device permissions, including location and notifications, through your device settings. Depending on your location and applicable law, you may have rights to access, correct, or delete personal information, or to object to or restrict certain processing. You can contact us through the official privacy contact once it is published.

8. Account and data deletion

If you have an Apna City account, you can initiate an account deletion request through the Delete account page or through an in-app option when available. We will need to verify that the request comes from the account holder before processing it. We will delete the account and associated personal data that we are required to delete, subject to legitimate legal, security, fraud-prevention, dispute-resolution, or recordkeeping obligations. Any data retained under an exception will be limited to the applicable purpose and period.

Submitting a request is not the same as completing deletion. The live deletion process and its timing must be connected to the production backend and clearly communicated before the website is published.

9. Children’s privacy

Apna City is not specifically designed for children under the minimum age required by applicable law. If you believe a child has provided personal information inappropriately, contact us using the official contact details so we can review the request.

10. Changes to this policy

We may update this policy as the app or applicable requirements change. We will update the date above when a revised version is published. Material changes should be communicated through appropriate channels where required.

11. Contact Organix-IT

For privacy questions or data requests, contact the operator:

Organix-IT — Apna City Privacy Team

Email: info@organix-it.com

Website: Official contact page

Pakistan office: 9–11, Third Floor, Allied Bank Plaza, Main Road, Ghouri Town Phase 5, Islamabad, Pakistan.

This document is a product/privacy draft, not legal advice. Confirm the final policy with your actual data flows and applicable law before making it public.